Many people have heard of digital home monitoring (DHO), and many are wondering how to get started. We give you some general tips on how to get started. The tips are based on the Norwegian Directorate of Health's final report for the national trial. These tips and advice correspond well with Tellu's experience.
1. Anchoring at all levels
It is strongly recommended to ensure anchoring from top management, at all management levels and in clinical environments. Involving GPs is also important for success. What, why, how and not least the benefits for users.
The Norwegian Directorate of Health points out that good preparatory work is important. Make a good plan for involving and communicating with the various stakeholders. Also remember that the ICT environments must be involved. Also use experience from other municipalities and projects.
3. Joint procurement
It is recommended that procurement is done jointly, preferably through the Health Communities. Especially for smaller municipalities, it is important to ensure access to the necessary expertise in procurement, information security and privacy.
4. Collaboration
Early involvement of all stakeholders. All stakeholders are equal partners who are important for success. Build on current systems, routines and structures to develop the project(s). Ensure a clear division of responsibilities and tasks between the various bodies.
5. Involve the users
Remember to involve users throughout the process. Remember user training and that the offer must be adapted to different users. Don't underestimate users' ability to adopt new technology.
6. Follow up costs and benefits
Take into account that costs will be higher in the start-up period. Start early with benefit planning, and plan which benefits are important and need to be mapped. The benefits don't come right away, but are an investment.
7. Ensure good expertise and training
Map out which skills the project is dependent on. Both at start-up and during operation. Good training of employees and users is important. Share experiences across the organization.
8. Ongoing assessments and adjustments
Involvement of users and employees. Test, implement and adjust on an ongoing basis. Share experiences across the organization and learn from others who have been through the same process.
This is only a general overview of the most important points outlined by the Norwegian Directorate of Health. Read the full report from the Directorate of Health.